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> Viewing and Replying to Messages

> To download a complete email message:

> By default, each email received in the inbox on your device contains only the first few kilobytes of the message. When you open an email message, it displays only the headers and part of the message. You must download the whole email to view the complete content.

> To download a complete email message, open the email and then do one of the following:

> |  | Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3 email account) or tap Get the rest of this message (IMAP4 and Outlook email accounts).

> - or -

> |  | Tap Menu > Download Message.

> Notes |

> | • | The Fetch Mail feature, which is available for POP3 and IMAP4 Internet email accounts, downloads an entire email without the need for you to perform a full synchronization. This limits the download to just the email message that you want and helps save data cost. Fetch Mail is also available for Outlook Email. See "Instant Email Download Using Fetch Mail" in Section 7 for details.

> | • | Download may take some time, depending on the speed of your Internet connection, size of the whole email, and whether file attachments are automatically downloaded.

> To download file attachments:

> | POP3 email account: File attachments of a POP3 Internet email account are automatically downloaded when you download a complete email.

> | IMAP4 and Outlook email accounts: File attachments appear below the subject of an email message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive email.

> You can set automatic download of file attachments. See "Customizing Email Settings" for details.

> To reply to or forward a message:

> 1. | Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.

> 2. | Enter your response, and then tap Send.

> Notes |

> | • | You can receive and view HTML emails from any type of email account. The HTML format is retained, without layout shifting or resizing. HTML email support in Outlook Mobile is available only if you are synchronizing your device with Microsoft Exchange Server 2007.

> | • | When replying using an Outlook email account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mail item, tap Settings, and then tap Advanced. In the My e-mail addresses text box, enter email addresses you want to exclude.

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