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> Voice and Data Roaming

> Roaming is the ability to make and receive calls, send and receive text messages, or use data services when you are off the Sprint National Network. Your new HTC Touch ProTM smart device works anywhere on the Sprint National Network and allows you to roam on other 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements.

> Your device allows both voice and data roaming if these services are included in your service plan. Contact Sprint to find out about roaming services and rates.

> Understanding Roaming

> Recognizing the Roaming Icon on the Display Screen

> Your device’s display screen always lets you know when you are off the Sprint National Network. Anytime you are roaming, the device displays the roaming icon ( ) in the title bar.

> Tip | Remember, when you are using your device off the Sprint National Network, always dial numbers using 11 digits (1 + area code + number).

> Roaming on Other Digital Networks

> When you are roaming on digital networks, your call quality and security will be similar to the quality you receive when making calls on the Sprint National Network. However, you may not be able to access certain features, such as data services, depending on the available network.

> Note | If you’re on a call when you leave the Sprint National Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your device off and on again to reconnect to the network.

> Checking for Voicemail Messages While Roaming

> When you are roaming off the Sprint National Network, you may not receive on-device notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.

> 1. | Press the Talk key to display the Phone screen.

> 2. | Enter 1, the area code, and then your phone number.

> 3. | Press the Talk key again to call your voicemail.

> 4. | When you hear your voicemail greeting, tap on the Phone keypad.

> 5. | Enter your passcode at the prompt and follow the voice prompts.

> When you return to the Sprint National Network, voicemail notification will resume as normal.

> Setting Roaming Options for Your Device

> You can set roaming options for your device to better control your roaming costs.

> 1. | On the Phone screen, tap Menu > Options... > Services tab.

> — or —

> Tap Start > Settings > Personal tab > Phone > Services tab.

> 2. | Select Roaming, and then tap Get Settings. The Phone: Roaming screen then appears where you can set options such as the roaming mode as well as Call Guard notification and Data Roam Guard notifications.

> Choosing a Roaming Mode

> On the Phone: Roaming screen, you can enable or disable roaming by choosing one of the
> following modes:

> | Sprint Only to access the Nationwide Sprint PCS Network only and prevent roaming on other networks.

> | Automatic to seek service on the Sprint National Network. When Sprint service is unavailable, your device searches for an alternate system.

> Using Call Guard

> Your device has two ways of alerting you when you are roaming off the Sprint National Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Sprint National Network.)

> To turn Call Guard on or off:

> |  | On the Phone: Roaming screen, select On or Off.

> Note |

> | • | Call Guard is turned off by default on your phone.

> | • | Automatic speed recognition (ASR) and speed dialing are not available when you are roaming with Call Guard enabled.

> To place roaming calls with Call Guard on:

> 1. | Press the Talk key to display the Phone screen.

> 2. | Enter 1, the area code, and then the seven-digit number. After entering the number, press the Talk key.

> 3. | A pop-up message then appears, informing you that roaming rates will apply. Tap Dismiss to close the message, and then tap 1 to place the call.

> To answer incoming roaming calls with Call Guard on:

> |  | When you have an incoming roaming call, the Phone screen appears with a message notifying you that roaming charges may apply. Tap Answer if you want to accept the roaming call.

> Note | If the Call Guard feature is set to On, you may need to take extra steps to make and receive roaming calls.

> Using Data Roam Guard

> Depending on service availability and roaming agreements, your device may be able to access data services while roaming on certain digital systems. You can use the Data Roam Guard to alert you when you are roaming off the Sprint National Network and try to use data services such as messaging.

> To set your Data Roam Guard notification:

> On the Phone: Roaming screen:

> | Select Never ask and the Allow roaming check box to always allow data roaming without prior notification.

> | Select Never ask and then clear the Allow roaming check box to always disable data roaming.

> | Select Always ask to enable the Data Roam Guard to always display a confirmation message and alert whenever your device enters a roaming network.

> | Select Default to enable data roaming internationally. The Data Roam Guard may display a confirmation message and alert.

> To use data services when Data Roam Guard is active:

> When a notification message appears informing you that data roam charges may apply:

> | Tap Roam or OK to allow data roaming.

> | Tap Cancel if you don't want to allow data roaming.

> Note | If this is your first time using data roaming, the Data Roam Guard will display a second message, informing you about how to change the notification setting.

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