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> Using Voicemail

> Setting Up Your Voicemail

> |  | For instructions on how to set up your voicemail, see “Setting Up Your Voicemail”.

> Voicemail Notification

> There are several ways your device alerts you to a new voicemail message:

> | By displaying the voicemail icon ( ) in the title bar and a pop-up message.

> | By displaying the number of voicemails on the TouchFLO 3D Home tab.

> | By sounding the assigned alert or ringer type

> | By showing a white light flashing twice at the top and bottom of the LED ring of the Navigation Control.

> New Voicemail Message Alerts

> When you receive a new voice message, your device alerts you that you have voicemail.

> To call your voicemail:

> |  | The number of new voicemails is shown on the TouchFLO 3D Home tab. Tap it to call your voicemail.

> — or —

> Press the Talk key to display the Phone screen, and then tap and hold on the Phone keypad.

> Retrieving Your Voicemail Messages

> You can listen to voice messages directly from your device or from any other touch-tone phone.

> Note | When you are roaming off the Sprint National Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, press and enter your passcode. You will be charged roaming rates when accessing voicemail while roaming off the Sprint National Network.

> Your device accepts messages even when it is turned off. However, you are notified of new messages only when your device is turned on and you are in a Sprint service area.

> Using One-Touch Message Access

> |  | Press the Talk key to display the Phone screen, and then tap and hold on the Phone keypad.

> Using Another Phone to Access Messages

> 1. | Dial your wireless phone number.

> 2. | When your voicemail answers, press *.

> 3. | Enter your passcode.

> Tip | When you call into voicemail, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, press during the header.

> Voicemail Key Guide

> Below are some Phone keypad functions that you can use while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key”.

> Date/Time | Send Reply | Advance
> Replay | Rewind | Forward
> Erase | Return Call | Save
> Cancel | Help | Skip

> Voicemail-to-Voicemail Message Reply

> Reply to a voice message received from any other Sprint Voicemail user.

> 1. | After listening to a voice message, tap on the Phone keypad.

> 2. | Follow the voice prompts to record and send your reply.

> Using Expert Mode

> Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.

> 1. | Tap and hold to access your voicemail. (If your voicemail box contains any new messages, tap to access the main voicemail menu.)

> 2. | Tap to change your Personal Options, following the system prompts.

> 3. | Tap for Expert Mode.

> 4. | Tap to turn Expert Mode on or off.

> Voicemail-to-Voicemail Message Forwarding

> Forward a voice message, except those marked “Private,” to other Sprint Voicemail users.

> 1. | After listening to a voice message, tap on the Phone keypad.

> 2. | Follow the voice prompts to enter the phone number.

> 3. | Follow the voice prompts to record your introduction and forward the voice message.

> Extended Absence Greeting

> When your device is turned off or you are off the Sprint National Network for an extended period, your device can play this greeting instead of your normal personal greeting.

> 1. | From the main voicemail menu, tap on the Phone keypad for Personal Options.

> 2. | Tap for Greetings.

> 3. | Tap to record an Extended Absence Greeting.

> Voicemail Menu Key

> Following the prompts on the voicemail system, you can use the keypad on the Phone screen to navigate through the voicemail menu. The following list outlines the voicemail menu structure.

> | Listen |  |
> |  | Date and Time Information
> |  | Send a Reply Message
> |  | Advance a Few Seconds
> |  | Replay |
> |  | Rewind a Few Seconds
> |  | Forward Message
> |  | Erase |
> |  | Return This Call
> |  | Save |
> |  | Options |
> |  | Skip to the Next Message
> | Send a Message |
> | Personal Options |
> |  | Settings |
> |  |  | Skip Passcode
> |  |  | Autoplay
> |  |  | Play Back Date, Time, and Caller Info.
> |  |  | Change Passcode
> |  |  | Group Distribution Lists
> |  |  | Numeric Paging
> |  |  | Return to Personal Options Menu
> |  | Greetings |
> |  |  | Personal Greetings
> |  |  | Name Announcement
> |  |  | Extended Absence Greeting
> |  |  | Return to Personal Options Menu
> |  | Expert Mode
> | Place a Call |
> | Exit |

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