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> Resetting Your Device

> Soft Reset

> Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.

> To perform a soft reset:

> 1. | Pull out the stylus.

> 2. | Use the stylus to press the Reset button located at the bottom of the device. Your device restarts and displays the Home screen.

> Hard Reset

> You can also perform a hard reset (also known as a full reset). A hard reset should only be performed if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other preinstalled programs will remain.

> Warning | Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

> Important | If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

> To perform a hard reset:

> 1. | With the device turned off, press and hold the Volume Down and Enter keys first, and then press and hold the Power key until you see the following message on the screen:

> 2. | Release the Volume Down, Enter, and Power keys, and then press the Volume Up key to perform the hard reset, or press any other button to cancel the reset.

> Clearing Storage

> You can also use Clear Storage to reset your device back to factory default settings.

> 1. | On the Home screen, slide to the Settings tab and then tap All Settings.

> 2. | On the System tab, tap Clear Storage.

> 3. | Enter “1234” and then tap Yes.

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